Shipping and Returns
When will my order ship?
• Orders received before 12:00 PM (Pacific Time), Monday through Friday, are typically processed and shipped the same business day.
• Orders placed after 12:00 PM PT will ship on the next business day.
Please note that due to variable delays with shipping carriers, tracking information may not appear for up to 24 hours after shipment. For this reason, we recommend allowing 1–2 additional days when estimating delivery.
Shipping Methods
nternational shipments from Ukraine are handled by trusted carriers, including:
• DHL Express
• UPS International
• Nova Poshta Global (in partnership with UPS/FedEx)
• Ukrposhta (Ukrainian National Post Service) – for cost-effective options
Delivery Time Estimates
• Europe: 5–10 business days
• North America: 7–14 business days
• Asia & Middle East: 10–18 business days
• Australia & Rest of World: 14–21 business days
Please note that delivery times may vary depending on local customs processing.
Customs & Import Duties
Buyers are responsible for any customs fees, taxes, or import duties imposed by their country’s regulations. GeCure Medical Research is not liable for delays caused by customs clearance.
Tracking
Once your package is shipped, you will receive a tracking number via email. Some local post services may take 24–48 hours to update tracking information after the item is dispatched from Ukraine.
Return Policy
At GeCure Medical Research, your health and safety are our top priorities. Due to the nature of our nutraceutical products and our strict quality control standards, we do not accept returns or exchanges. Once a product has left our facility, we can no longer verify its storage conditions. For this reason, all sales are final.
However, if your order arrives damaged, defective, or incorrect, please contact us at gecuremed@gmail.com within 7 days of delivery. We will review the issue and offer a replacement or solution as appropriate.
Thank you for understanding and for supporting responsible product safety practices.